Why this opportunity stands out
Apply for a permanent Salesforce Administrator position with a leading enterprise organisation in Birmingham.
About the role
167 Solutions is supporting a leading enterprise organisation with the appointment of a permanent Salesforce Administrator based in Birmingham.
You will join an established business environment and take responsibility for the day-to-day administration, support and continuous improvement of its Salesforce platform. The role will work closely with users and stakeholders across the organisation to maintain a reliable, well-governed CRM that supports both sales and customer service operations.
This is a full-time, on-site position in Birmingham. The successful candidate should be available to start in September.
Key responsibilities
• Administer, configure and support Salesforce Sales Cloud and Service Cloud.
• Manage users, profiles, permission sets, roles and access controls.
• Build and maintain reports, dashboards, fields, page layouts, record types and validation rules.
• Configure Flow automation and support the improvement of business processes.
• Maintain data quality through imports, cleansing, deduplication and governance controls.
• Investigate user issues, provide practical support and manage platform requests.
• Work with business stakeholders to capture requirements and translate them into scalable Salesforce solutions.
• Support release management, sandbox testing, documentation and user acceptance testing.
• Deliver user guidance and promote effective adoption of Salesforce across the organisation.
• Manage users, profiles, permission sets, roles and access controls.
• Build and maintain reports, dashboards, fields, page layouts, record types and validation rules.
• Configure Flow automation and support the improvement of business processes.
• Maintain data quality through imports, cleansing, deduplication and governance controls.
• Investigate user issues, provide practical support and manage platform requests.
• Work with business stakeholders to capture requirements and translate them into scalable Salesforce solutions.
• Support release management, sandbox testing, documentation and user acceptance testing.
• Deliver user guidance and promote effective adoption of Salesforce across the organisation.
What they're looking for
• Hands-on experience administering Salesforce in a commercial or enterprise environment.
• Strong working knowledge of Salesforce Sales Cloud and Service Cloud.
• Salesforce Administrator certification is required.
• Experience with users, security, reports, dashboards, data management and declarative automation.
• Understanding of Salesforce Flow, change sets, sandboxes and release practices.
• Strong analytical, troubleshooting and stakeholder communication skills.
• Able to work full time on site in Birmingham.
• Availability to commence the role in September.
• Strong working knowledge of Salesforce Sales Cloud and Service Cloud.
• Salesforce Administrator certification is required.
• Experience with users, security, reports, dashboards, data management and declarative automation.
• Understanding of Salesforce Flow, change sets, sandboxes and release practices.
• Strong analytical, troubleshooting and stakeholder communication skills.
• Able to work full time on site in Birmingham.
• Availability to commence the role in September.
Benefits
• Permanent opportunity with a leading enterprise organisation.
• Salary of £30,000–£35,000 per annum.
• Visible role supporting an important enterprise CRM platform.
• Opportunity to broaden Salesforce expertise across Sales Cloud and Service Cloud.
• Full-time Birmingham-based environment with direct access to users and stakeholders.
• Salary of £30,000–£35,000 per annum.
• Visible role supporting an important enterprise CRM platform.
• Opportunity to broaden Salesforce expertise across Sales Cloud and Service Cloud.
• Full-time Birmingham-based environment with direct access to users and stakeholders.