Why this opportunity stands out
Six-month contract Salesforce Business Analyst based three days a week onsite in Manchester, engagement structured outside IR35, £400 per day indicative.
About the role
167 Solutions, a specialist technology recruitment business, is recruiting a Salesforce Business Analyst on behalf of a Manchester-based organisation delivering a major CRM programme.
This is a six-month contract, with three days per week onsite at the client's Manchester office. The successful candidate will partner with business stakeholders, product owners and Salesforce architects to capture, refine and prioritise requirements across Sales Cloud, Service Cloud and the wider Salesforce platform.
The engagement is structured outside IR35; the determination is the client's, confirmed through their standard status-assessment process. The day rate is £400, indicative, and the contract duration is six months with potential extension. The engagement is contracted between the client and the contractor; 167 Solutions is not the employer of record.
Applicants must be eligible to work in the United Kingdom and operate through their own limited company (or umbrella arrangement, depending on the IR35 outcome). Visa sponsorship is not available for this engagement.
167 Solutions is an equal opportunity recruiter. We welcome applications from all qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected by applicable law. Candidates who require reasonable accommodation to participate in the recruitment process may contact harshil@167solutions.com.
Engagement may be subject to background checks and standard onboarding requirements set by the client.
Key responsibilities
• Translate business needs into clear user stories, acceptance criteria and process flows.
• Partner with Salesforce architects, developers and product owners to shape solutions that deliver measurable business value.
• Run discovery workshops, stakeholder interviews and process-mapping sessions.
• Support backlog prioritisation, sprint planning and release-readiness reviews.
• Produce high-quality functional documentation including BRDs, FRDs and user journeys.
• Identify opportunities to improve business processes using Salesforce platform capabilities.
• Support UAT, change adoption and end-user training as required.
• Contribute to data-quality, reporting and analytics requirements.
• Act as the bridge between business, technology and delivery teams throughout the engagement.
What they're looking for
• Strong working knowledge of Sales Cloud and Service Cloud, with broader platform awareness.
• Demonstrable experience producing BRDs, FRDs, user stories and acceptance criteria.
• Excellent stakeholder facilitation, workshop-running and communication skills.
• Comfortable working alongside architects, developers, product owners and end users.
• Practical understanding of Salesforce data model, reporting and security concepts.
• Experience with agile delivery (Scrum or Kanban) and standard BA tooling.
• Must be eligible to work in the United Kingdom and operate via a PSC/umbrella.
• Salesforce Admin or Consultant certification is advantageous but not essential.
Benefits
• Three days per week onsite at the client's Manchester office.
• Engagement structured outside IR35 (client assessment).
• Opportunity to shape a major Salesforce CRM programme.
• Exposure to Sales Cloud, Service Cloud and enterprise integrations.
• Potential for extension subject to programme roadmap and performance.